“It is always a pleasure to contact Hallmark, I am always impressed by the knowledge, and help I receive from every one of you.”

Colleen, Dunstan Hospital

“We find your pessaries a lot less rigid. The extra flexibility makes insertion easier and less uncomfortable for the women.”

Gemma, Femina Health.

“Hi Jemma, Great, thank you! Thank you also for your fantastic customer service, you are so informative, and I really appreciate your quick replies and find the process of ordering from you so easy!”

Theatre Administration Team Leader, Wakefield Hospital

“Wonderful service as usual. I do like the easy and prompt communication with you. It helps things move along much more easily, so thankyou for that.

Jane, AdelphaCare

“Wow talk about service the speculums arrived at 0808 this morning!!
Thanks so much!”

Rebecca, Gynae Clinic

“Package arrived thanks. Very impressed with your speed!”

Dr Robertson, Christchurch

“Can you please pass on to all of your fabulous family my greatest of thanks for their fantastic business over the many years.  I have always been able to count on Hallmark and that is something to be very proud of in this industry 🙂”

“Take care and keep up the fantastic work.”

Salina, Theatre, WDHB

“It’s always been a delight working with you as you are an awesome team.”

“You have a great business and that along with your empathy and strong sense of integrity has always made it a real pleasure working with you.”

Sirda, CSSD.

“I would like to take this opportunity and say how much we have appreciated your great work for organising this urgent delivery. This item is one of our high moving stock and you have been on top of your game and keeping us up to date with the delivery from SI. Extremely pleased with your customer service skills.
Keep up the great work. I think you deserve a free coffee from your team leader / Manager LOL!!”

Ihshaam, Materials Management Clerk – HealthSource

“It has been a pleasure working with everyone at Hallmark. The staff at Hallmark have always helped me out and I have very much appreciated the advice and expertise that has been provided.”

Ellen Vile, Churchill Trust Hospital, Blenheim.

“Thanks for your quick response, and communicating any delays,  great service as always.”

Sue Mellsop, Anglesea Hospital

“Your service is outstanding. Thank you very much for everything.
Many thanks.”

Faron, Mercy Hospital.

“Hello Junior, Thank you very much for your prompt service.  You completely saved the day as the cord arrived only minutes before the first op.  Phew. Very much appreciated by all, especially our Doctor!! Thanks again.”

Trudie, Gore Medical Centre

“You guys have been amazing to deal with and always go that extra mile to accommodate our needs. I will make sure that whoever takes over my role will know they can depend on Hallmark for prompt, fast and efficient service.”

R Ryan, Southern Cross Hospital Wellington

“Thank you for your usual promptness for my inquiry – fantastic.”

Denise, Waitemata DHB

“Hello Junior,
RE: your drip poles – very happy with everything thank you, quality, delivery and most of all customer service. Thank you, Cheers”

BM, Hamilton

“Everything is working well with the instruments, they are good quality and the team report they are nice to use. Thanks again for your help.”

Stacie, CDHB

“Thank you very much for processing this.
I just want to commend you and your colleagues…you have always provided such a fantastic service whenever I have made contacted about anything.
It’s much appreciated.”

T.I. Auckland City Hospital

“Thank you so much for your prompt reply and also for the additional information on who we might source the forceps from. Really helpful!!! Once again you’re a star!! 🙂 I have sent an enquiry to one of the companies.”


“Dear Rosie, I was in Tonga recently and snapped this picture of Vika, the SRH Nurse from Tonga Family Health Association, with some of the speculums that Hall Mark Surgical kindly donated. I would just like you thank you again for helping us out with these supplies during TC Gita, it is greatly appreciated.”

Jane, IPPF

“Just to let you know we are getting very good feedback from the surgeons about the Flexihand.”

Julie, Southern Cross Hospital

“The service you ladies provide is always exceptional.”

Sharna, Wakefield Hospital

“different practices. The very first pair I ordered, the base just blew out but I reckon they’re about 6 or 7 years old…so isn’t that just amazing! Good heavy wear on them, I just love them. I just promote them all the time. Thank you very much for having such a good product, I look forward to getting them.”

Lynette Nicholas

“thanks for your company contribution to our Health conference, It is very much appreciated and your staff have been (as always) extremely helpful. Your fabulous staff are always helpful and are a credit to your company. Fantastic customer service, Well Done…”

Debbie Peters, Canterbury DHB

“I received my clogs today, I just love them thankyou, and the wee goodies you sent with them!”

Susan, Manuka Street Hospital

“I called Rosie at 4pm on Thursday afternoon to place an urgent order for overnight delivery. Rosie was calm and gracious and had the parcel delivered by 7am the next morning! Thanks so much for your quick actions, you were extremely helpful.”

Kate, Auckland Bioengineering Institute

“I would like to compliment your team – Rosie, Jemma and Junior – for their outstanding customer service. It is a pleasure to contact Hallmark, whatever the reason, and converse with such professional individuals. Always accommodating, quick to reply about any queries and going the extra mile to find a solution to our needs. This has been my experience, every time I have contacted Hallmark over the years. Thank you.”

Louise, Hutt Valley Hospital

“Hello Rosie, Thread Retrievers have just arrived.  Thanks for the prompt service and the lollies!”


“Thank you for getting the product to us overnight given that I placed the order after your 2pm cut off time – well done! The procedure is now under way in theatre.”

Neil, Wakefield Hospital

Hello Rosie, thank you – I am So impressed with the service you and Daniel have provided!! The handle is ready to be collected.

Louise G

We appreciate the great service, everything so prompt. Thank you.


Rosie! Thank you very much for the replacement shoes and also for the hand cream. Many thanks.


Thank you for your gift. I have always found Hallmark Surgical lovely to deal with, and I do try hard to introduce Products from your company

Robyn, Auckland

You are a star with such good service. Thank you.


I found the STRATOS Alumni Hands nice and light and very user friendly, being able to bend them into shape around the patient’s hand very easily.  The foam covering was good and gentle for the patient’s hands as well.

Mr Stu McNicoLL MBChB, FRACS (Plastics)

Thank you very much! My clogs actually arrived today, Wednesday, even though rural! Great service! And they fit perfectly! Very happy with them!

Tisha McCaw

Dear Rosie You are a star! Thank you for finding that information for me, and for going to the trouble of sourcing where I can buy the lint cloths, even though you do not stock them. I think that is amazing service!

Maggy, Omnicare

Testimonial Videos

Posted on 27 January 2023

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