RE: your drip poles – very happy with everything thank you, quality, delivery and most of all customer service. Thank you, Cheers
Everything is working well with the instruments, they are good quality and the team report they are nice to use.Thanks again for your help.
Thank you very much for processing this.
I just want to commend you and your colleagues…you have always provided such a fantastic service whenever I have made contacted about anything.
It’s much appreciated.
T.I. Auckland City Hospital
Thank you so much for your prompt reply and also for the additional information on who we might source the forceps from. Really helpful!!! Once again you’re a star!! 🙂 I have sent an enquiry to one of the companies.
Dear Rosie, I was in Tonga recently and snapped this picture of Vika, the SRH Nurse from Tonga Family Health Association, with some of the speculums that Hall Mark Surgical kindly donated. I would just like you thank you again for helping us out with these supplies during TC Gita, it is greatly appreciated.
Just to let you know we are getting very good feedback from the surgeons about the Flexihand.
Julie – Southern Cross
The service you ladies provide is always exceptional.
Sharna – Wakefield Hospital
This is the third pair I’ve ordered, I had them at two different practices. The very first pair I ordered, the base just blew out but I reckon they’re about 6 or 7 years old…so isn’t that just amazing! Good heavy wear on them, I just love them. I just promote them all the time. Thank you very much for having such a good product, I look forward to getting them.
Good Morning Daniel, I would just like to pass on our thanks for your company contribution to our Health conference, It is very much appreciated and your staff have been (as always) extremely helpful. Your fabulous staff are always helpful and are a credit to your company. Fantastic customer service, Well Done…
Debbie Peters, Canterbury DHB
I received my clogs today, I just love them thankyou, and the wee goodies you sent with them!
Susan – Manuka Street Hospital
I called Rosie at 4pm on Thursday afternoon to place an urgent order for overnight delivery. Rosie was calm and gracious and had the parcel delivered by 7am the next morning! Thanks so much for your quick actions, you were extremely helpful.
Kate, Auckland Bioengineering Institute
I would like to compliment your team – Rosie, Jemma and Junior – for their outstanding customer service. It is a pleasure to contact Hallmark, whatever the reason, and converse with such professional individuals. Always accommodating, quick to reply about any queries and going the extra mile to find a solution to our needs. This has been my experience, every time I have contacted Hallmark over the years. Thank you.
Louise, CSSD, Hutt Valley Hospital
Hello Rosie, Thread Retrievers have just arrived. Thanks for the prompt service and the lollies!
Thank you for getting the product to us overnight given that I placed the order after your 2pm cut off time – well done! The procedure is now under way in theatre.
Hello Rosie, thank you – I am So impressed with the service you and Daniel have provided!! The handle is ready to be collected.
We appreciate the great service, everything so prompt. Thank you.
Rosie! Thank you very much for the replacement shoes and also for the hand cream. Many thanks.
Thank you for your gift. I have always found Hallmark Surgical lovely to deal with, and I do try hard to introduce Products from your company
You are a star with such good service. Thank you.
I found the STRATOS Alumni Hands nice and light and very user friendly, being able to bend them into shape around the patient’s hand very easily. The foam covering was good and gentle for the patient’s hands as well. Mr Stu McNicoLL MBChB, FRACS (Plastics)
Stu McNicoLL, MBChB
Thank you very much! My clogs actually arrived today, Wednesday, even though rural! Great service! And they fit perfectly! Very happy with them!
Dear Rosie You are a star! Thank you for finding that information for me, and for going to the trouble of sourcing where I can buy the lint cloths, even though you do not stock them. I think that is amazing service!
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